IT support | CKZ Group

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Describe your issue

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An email with your ticket reference

Assigned

IT picks up your ticket

Updates

Email at every step

Resolved

You confirm the fix works

High priority target: 12 hours Email updates at every step Monday to Friday, 8am to 5pm

Your contact details

Full name *

Email address *

Phone number

Department or team

Office location

Issue details

Issue type *

Device or asset

Subject *

Describe the issue *

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or paste one with Ctrl+V. Images or PDF, up to 10 MB each, 5 at most.

Priority

Low

Not urgent

Normal

Standard issue

Medium

Affecting work

High

Blocking completely

Only choose High if the issue is completely blocking your work. Misuse may delay genuinely urgent requests.

We use your name, email, phone and what you write to handle your request and contact you about it. IT staff see it, and we may ask you to rate the service afterwards. Attach only what IT needs; please do not include other people's personal details or passwords. How we use your information

IT support request

Ticket raised